Terms & Conditions

As seasoned hoteliers, we know the importance of clear guidelines to ensure a harmonious stay.

Our Terms and Conditions serve as the golden rulebook, defining the standards that contribute to an extraordinary Casa Kalimbini experience. Please take a moment to familiarize yourself with these terms; they're designed to make your stay not just memorable but also seamless and enjoyable.

Reservation Policies

Booking Confirmation

A valid credit or debit card is required to secure your reservation. Your card or MPESA will be charged according to the selected rate and reservation policies.

Cancellation Policy

We understand that plans may change. Please review our cancellation policy when making a reservation, as it outlines the conditions and any associated charges.

Check-In and Check-Out

Check-in time is at 2:00 pm, and check-out time is at 10:00 am. Early check-ins and late check-outs may be accommodated based on availability and may incur additional charges.

Guest Responsibilities

Code of Conduct

We expect all guests to respect fellow guests, staff, and the property itself. Any disruptive behaviour may result in eviction without a refund.

Damages

Guests are responsible for any damages caused to the property during their stay. Casa Kalimbini reserves the right to charge the credit or debit card on file for repair or replacement costs.

General Policies

Modifications

Casa Kalimbini reserves the right to modify these Terms and Conditions at any time. It is the responsibility of the guest to stay informed about any updates.

Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of Kenya, and any disputes will be subject to the exclusive jurisdiction of the courts in Makueni County.